How to access this Privacy Policy: You can view this Privacy Policy by tapping "Me > Settings > Privacy Policy" within the "TAILG" App.
When using the "TAILG" App, please carefully read the section titled "You Can Control Your Information!" in this Privacy Policy, particularly the part regarding "Data Transfers." We will comply with data protection laws applicable in your region to ensure the highest level of security for data transfers.
This policy will help you understand the following:
"TAILG" is a mobile application developed by TAILG Technology Co., Ltd. (registered address: No. 3-1 and 3-2, Dongsheng Road, Anzhen Subdistrict, Xishan District, Wuxi City, Jiangsu Province, China) to provide users with services related to purchasing our products, checking orders, tracking shipments, locating after-sales service centers, and contacting online customer support.
This Privacy Policy explains how TAILG Technology Co., Ltd. (hereinafter referred to as "TAILG" or "we") collects, uses, discloses, processes, and stores your personal information.
This Privacy Policy has been designed with your needs in mind. It is essential that you fully understand how we collect and use your personal information and that you retain ultimate control over the personal data you choose to share with TAILG.
In this Privacy Policy, "personal information" refers to any data that, either on its own or in combination with other information accessible to TAILG, can be used to identify a specific individual.
By using TAILG’s products or services, you entrust us with your information. We commit to complying with all applicable local data protection laws. Specifically, we pledge to safeguard the privacy, confidentiality, and security of your personal information in accordance with applicable laws, including the data protection laws of your jurisdiction. We also require all our employees and authorized agents to uphold these obligations.
Ultimately, our goal is to deliver the best possible experience for our users. If you have any questions about this Privacy Policy, please contact us.
Phone:0982850177
We collect only the information necessary for specific, explicit, and legitimate purposes, and we will not further process your information in a manner incompatible with those purposes.
We may collect the following types of information (which may or may not constitute personal information):
When you create a TAILG account, you provide us with essential personal information, such as your mobile phone number or email address.
When you use our social features, we also collect content that you create, upload, save, or receive. This includes posts you write and upload, photos and videos you share, comments you make on others’ posts (or comments others make on your posts), location data you choose to share, and your UID-related content.
Here is a professional and clear English translation of your provided text, suitable for inclusion in a privacy policy or data collection notice:
For details, please refer to the "Personal Information Collection List."
[Activation] For user safety reasons, we may impose speed limitations on devices that have not been activated. In principle, when using "TAILG" to activate your product, you are only required to provide your mobile phone number. We will not collect any other personal information from you for this purpose.
[SIM Card] If you use our embedded SIM card, it will collect certain user information—including vehicle data and vehicle trajectory information—to enable vehicle connectivity, data collection, remote control features, and remote alert functions. The SIM card service is valid for one year; after expiration, you must renew your subscription to continue using these services.
When you use TAILG, we may need to access certain device permissions (see the table below; the exact permissions may vary depending on your app version).
Before accessing any such permission for the first time, we will request your explicit consent via an in-app pop-up notification. You may manage or revoke these permissions at any time through your device’s system settings or similar functions, following the instructions provided by your mobile operating system. If you deny or disable any of these permissions, we will no longer collect or use the corresponding information, and you may not be able to use the features that rely on those permissions.
| Permission Name | Invocation Scenario/Service | Invocation Purpose | Is Mandatory | Impact of Closing/Rejecting |
|---|---|---|---|---|
| Location | Bird Smart Dashboard – Bluetooth Scan & Connect; TAILG Dashboard – Bluetooth Scan | Vehicle Binding | No | Unable to perform vehicle binding |
| Bluetooth | Vehicle Binding – Bind Smart Dashboard – Bluetooth Scan/Connect; Vehicle Connection – Connect to Smart Dashboard via Bluetooth; Bluetooth Vehicle Control; Vehicle Settings; Vehicle Settings – Riding Settings | Bind Smart Dashboard – Scan/Connect; Smart Dashboard via Bluetooth; Control Vehicle via Bluetooth; Configure Vehicle Settings – Riding Settings via Bluetooth | No | Unable to perform vehicle binding; Unable to scan/connect to Smart Dashboard via Bluetooth; Unable to control vehicle via Bluetooth; Unable to access or modify vehicle settings |
| Access Nearby Devices | Vehicle Binding – Bluetooth Scan; Vehicle Bluetooth Connection | Vehicle Binding – Scan for Nearby Smart Dashboard via Bluetooth; Vehicle Connection – Connect to Smart Dashboard via Bluetooth | No | Unable to bind vehicle successfully; Unable to connect to vehicle properly |
| Camera | Vehicle Settings – Key Pairing: Scan Key ID | Vehicle Settings – Key Pairing: Scan QR Code of Key to Verify Whether the Key Has Already Been Used by Another Vehicle | No | Key Pairing – Unable to Verify Key ID |
| Read Photo Album | Me – Personal Information – Change Avatar: Select Photo; GlideSDK | Me – Personal Information – Change Avatar: Select Photo and Upload to Server; GlideSDK – Read Photos from Album and Display | No | Me – Personal Information – Unable to Change Avatar; GlideSDK – Unable to Read Photos from Album and Display |
| Read Audio/Video | Vehicle Settings – Sound Settings – Add Custom Sound Effect (Saved Locally) – Import Audio | Add Custom Sound Effect (Saved Locally) – Import local audio/video files – Extract audio (with length trimming and format conversion) and save as a file that can be written to the Smart Dashboard via Bluetooth | No | Add Custom Sound Effect (Saved Locally) – Import local audio/video files – Extract audio (with length trimming and format conversion) and save as a file that can be written to the Smart Dashboard via Bluetooth |
| Read/Write External Storage | APP Local Update; Vehicle Settings – Sound Settings – Add Custom Sound Effect (Saved Locally); Smart Dashboard Bluetooth OTA; GlideSDK | APP Local Update – Download the new version package and save it locally – Perform an overwrite installation; Add Custom Sound Effect (Saved Locally) – Import local audio/video files – Extract audio (with length trimming and format conversion) and save as a file that can be written to the Smart Dashboard via Bluetooth; Smart Dashboard Bluetooth OTA – Download the new firmware version and save it locally – Perform OTA update via Bluetooth connection; GlideSDK – Read images from external storage and display them | No | APP cannot perform local update; Unable to add custom sound effect (saved locally); Unable to set personalized sound effects for the Smart Dashboard; Smart Dashboard cannot perform Bluetooth OTA update; GlideSDK – Unable to read images from external storage and display them |
| Network Status | Check the phone’s network status before data communication | Monitor the current phone network status and apply data communication under poor network conditions | No | Unable to perform data communication |
| Install Software Package | APP Local Update | APP Local Update – Download the new version package, save it locally, and perform an overwrite installation | No | APP cannot perform local update |
The purpose of collecting personal information is to provide you with our products and/or services and to ensure that we comply with applicable laws.
We may use your personal information for the following purposes:
Below are additional examples of how we use your information (which may include personal information):
Creating your TAILG account:
When you
create a TAILG account via a mobile device, the collected
personal information is used to set up your personal TAILG
account and profile page. Once you complete identity
verification, you can log in to your TAILG account.
Displaying Vehicle Information:
When your
device connects via Bluetooth, your vehicle information will be
displayed. You can use our application to view device details
such as speed, mileage, battery status, firmware version, and
lighting settings.
With your prior explicit consent, we may use the content you share, post, or comment on (including but not limited to text, photos, and videos; collectively referred to as "Content") for promotional and marketing purposes of TAILG products. Such Content will only be used in TAILG’s official marketing channels—including but not limited to Weibo, the TAILG official website, and other social media platforms—provided that you have given clear prior consent.
If you withdraw your consent and no longer wish us to use your Content, please contact us at: 0000000. Upon receiving your request, we will immediately stop using your Content for promotional purposes.
Cookies and similar technologies are commonly used across the internet. When you use our services, we may employ these technologies to send one or more cookies or anonymous identifiers to your device in order to collect and store information about your access to and use of our products.
We primarily use cookies and similar technologies to ensure the security, efficiency, and smooth operation of our products and services.
For example, we may set authentication- and security-related cookies or anonymous identifiers to verify whether you are securely logged in or to detect unauthorized access, fraud, or other illicit activities. These technologies also help us improve service efficiency and enhance login and response speeds.
We commit that we will not use cookies for any purpose beyond those stated in this Privacy Policy.
Except as set forth below, we will not share your personal information with any company, organization, or individual outside of TAILG.
When we obtain your prior explicit consent, we may occasionally disclose your personal information to the third-party service providers and affiliated entities listed in this section, in accordance with this Privacy Policy and applicable local data protection laws, to provide the products or services you have requested.
In all scenarios described in this section, we ensure that TAILG will share your personal information only as authorized by you. Your authorization to TAILG enables these third-party processors (sub-processors) to handle your personal information. You understand that whenever TAILG shares your personal information with third-party service providers, TAILG will contractually require those parties to comply with applicable local data protection laws and this Privacy Policy. TAILG will also use contractual safeguards to ensure that third-party service providers adhere to the privacy standards applicable in your jurisdiction.
To deliver the full functionality of our products and services, we may occasionally disclose your personal information to other affiliated companies within our group or to our third-party service providers—including but not limited to our mail-order stores, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service vendors, advertising and marketing partners, and agents acting on behalf of TAILG. These third-party service providers may process your personal information on TAILG’s behalf for one or more of the purposes described above.
If you no longer wish to permit us to share your information in this manner, please contact us. Kindly ensure that you provide accurate and up-to-date contact details so we can respond to your request promptly.
| Name | WeChat Pay | Glide |
|---|---|---|
| Third-party entity | Tenpay Payment Technology Co., Ltd | Android Open-Source Libraries |
| Shared Information | Read the list of installed information, terminal information, terminal device identifiers (such as MAC address, IMEI, OAID, IMSI, and any other identifiers capable of uniquely identifying the device), hardware model, operating system information, app scope installation data, software installation details, software version in use, software language (Settings), Internet Protocol (IP) address, mobile network information (e.g., Wi-Fi details), device location (details), device region, network logs, network usage patterns, and records of your operational activities when using Tenpay services | Monitor media library, Read/write SD card |
| Usage scenario | When the user purchases GPS services | Load and display images from network, local storage, or external storage |
| Purpose of use | Provide users with the functionality to renew GPS subscription services | Display images from network, local storage, and external storage in the project |
| Requested permissions | Android: Requires device status permission and network connection permission; iOS: Requires device status permission and network connection permission | External Storage (read/write), photo album (read/write) |
| Sharing method | Data transmission initiated by the Tenpay backend API | SDK: On-device data collection |
| Third-party information processing rules | https://webapp.tenpay.com/v3/privacy.shtml | https://github.com/bumptech/glide |
| Applicable platform | android, ios | android |
TAILG may disclose your personal information without further consent when required by applicable law. This includes situations where disclosure is necessary to protect your safety or the safety of others, or to assist local judicial authorities in investigating illegal or criminal activities, as mandated by applicable laws.
We are committed to ensuring the security of your personal information. To protect against unauthorized access, disclosure, or other similar risks, we have implemented reasonable physical, electronic, and administrative procedures and measures to safeguard the information we collect through TAILG products, services, and the TAILG website. We will take all reasonable steps to protect your personal information.
For example:
In summary, we regularly review our practices regarding the collection, storage, and processing of information—including physical security measures—to prevent any unauthorized access or misuse. We will take all practicable measures to protect your personal information.
However, please be aware that the use of the internet is not always secure. Therefore, we cannot guarantee the security or integrity of any personal information transmitted over the internet in either direction.
You can help protect your personal information by not disclosing your login credentials or account details to anyone—unless that person is formally authorized by you and is acting to safeguard the security of your personal information.
TAILG shall not be held liable for any security breaches resulting from your failure to keep your personal information confidential, which leads to unauthorized third-party access to your data.
Notwithstanding the above, if your account is accessed or used by any other internet user without your authorization, or if any other security breach occurs, you must immediately notify us. Your prompt cooperation will assist us in protecting the confidentiality of your personal information.
Except for vehicle trajectory data, which is retained for only one year, we will retain your information (including your personal information) for as long as necessary to fulfill the purposes for which it was collected, to comply with applicable legal requirements, or as permitted by law—whichever occurs first among the following:
Please note the following examples in which your information will be deleted. "Deletion" means irreversible erasure, and you will not be able to recover your information thereafter.
Example 1: On certain specific products, if you reset your device to factory mode, your personal information will be permanently erased. You can perform this reset via the settings option in the application. Please note that a factory reset is irreversible—you should ensure you no longer need to retain this information before proceeding.
Example 2: If you request deletion of your information, we will verify that the request was made by you personally and will delete the information within a reasonable timeframe (typically within 15 business days).
Example 3: If you deactivate or delete your TAILG account, your information will be immediately deleted. You can delete your account (i.e., deactivate it) within the app by navigating to: “Me” → tap the Settings icon in the top-right corner → Select “Account Management” → proceed with account deletion.
If you purchased our product through a third-party e-commerce platform, we will periodically delete your information stored on that platform in accordance with this Privacy Policy and the applicable data protection policies of the third-party e-commerce platform.
If you no longer wish us to use your personal information to provide services to you, you may delete your account via the path: Settings → Account Binding & Management → Delete Account. Please note that under the following circumstances, your request to delete personal information may be exempt from minimum retention period requirements:
If your account exhibits unreasonable or suspicious activity, or is suspected of fraudulent behavior, our anti-fraud system may flag it as a suspect account. In such cases, we may temporarily retain necessary personal information until you provide a reasonable explanation for the suspected violation, in order to protect our legitimate business interests.
Our application may access certain features on your device, including Wi-Fi network status and other functionalities. This access enables the app to operate properly on your device and allows you to interact with it. At any time, you can revoke these permissions by disabling the app at the device level.
TAILG recognizes that individuals have varying levels of concern regarding privacy. Therefore, we provide the following examples of ways TAILG empowers you to choose how your personal information is collected, used, disclosed, or processed, and to manage your privacy settings:
If you previously consented to our use of your personal information for any of the purposes described above, you may change your decision at any time by contacting us.
You have the right to request access to and/or correction of any personal information we hold about you. You may access or update your avatar, nickname, gender, and date of birth via “Me” → tap your profile picture.
When you submit a request to update your personal information, we will require identity verification before processing your request.
Once we have received sufficient information to process your request for access or correction, we will respond within the timeframe required by applicable data protection laws (typically within 15 business days). Upon request, we will usually provide you with a copy of the personal information we have collected about you at no cost. If you request additional copies of the same information, we may charge a reasonable fee based on actual administrative costs, in accordance with applicable laws and regulations.
You also have the following rights:
You may withdraw the permissions you previously granted to us by navigating through your mobile device settings, for example:
“Phone Settings → Apps → Permission Management” (the exact path may vary depending on your device model).
You may also submit a request to withdraw your consent for the collection, use, and/or disclosure of your personal information that we hold or control. We will process your request within a reasonable timeframe (typically within 15 business days) and, in accordance with your request, will cease collecting, using, and/or disclosing your personal information thereafter.
Please note that withdrawing your consent may result in certain legal or practical consequences. Depending on the scope of the consent you withdraw regarding our processing of your personal information, you may no longer be able to use certain TAILG products or services.
Please understand that each service function requires certain basic personal information to operate. If you withdraw your consent or authorization, we will no longer be able to provide the services corresponding to that withdrawn consent or authorization, and we will cease processing your relevant personal information for those purposes. However, your decision to withdraw consent or authorization will not affect the lawfulness of any personal data processing activities that were carried out prior to such withdrawal based on your original authorization.
You can withdraw your full authorization for us to continue collecting your personal information by navigating to:
“Me → Settings → Privacy Policy → Withdraw.”
Please note that data protection laws vary by country, and some jurisdictions offer a higher level of protection than others. Regardless of where your information is processed or transferred, we will apply the same protective measures as set forth in this Privacy Policy. We also comply with specific legal requirements regarding international data transfers, such as those under the GDPR.
We regularly review our Privacy Policy and may update it from time to time to reflect changes in our information practices. If we make material changes to this Privacy Policy, we will notify you by one or more of the following methods:
This ensures you are informed about what information we collect and how we use it. Such updates to the Privacy Policy will take effect as of the effective date specified in the notice. We encourage you to review this policy periodically to stay informed about our latest privacy practices. Your continued use of our products, websites, and services on mobile and/or other devices after such updates constitutes your acceptance of the revised Privacy Policy.
Whenever we intend to collect additional personal information from you or wish to use or disclose your personal information for new purposes, we will seek your consent again.
Material changes referred to in this policy include, but are not limited to:
Our Privacy Policy does not apply to products or services provided by third parties. TAILG’s products and services may include offerings from third parties or links to third-party websites. When you use these products or services, those third parties may also collect your personal information. For this reason, we strongly recommend that you read the privacy policies of third parties just as carefully as you read ours. Please note that we do not control how third parties use your personal information.
TAILG Technology Co., Ltd.
Phone:0982850177
Address: No. 3-1 and 3-2, Dongsheng Road, Anzhen Subdistrict, Xishan District, Wuxi City, Jiangsu Province, China